Very good service, in spite of difficulties (COVID)
Recently moved from UK to Malta and in the midst of the Coronavirus pandemic. The move, originally planned at the end of April, had to be postponed, due to Government restrictions; however, Nigel was understanding and flexible. In spite of ongoing restrictions, he managed to arrange collection of belongings and I could finally leave UK. Belongings were finally moved to Malta at the end of June and it took about a week, but we did not have to pay any storage. A few items arrived damaged, but Nigel offered to pay directly most of the relatively small amount of refund we requested, thus avoiding going through the insurance. Overall: very good service, in spite of the difficulties caused by the Coronavirus and Government restrictions.
A trouble free move from Spain to UK!
A trouble free move from Spain to UK!
My mind and worries were put to rest from the first phone call for a quote! The guys came and picked my home contents up at time given and loaded the van quickly and professionally listing everything for me to tick off the other end! Again arrived in UK on day and time given, all there and nothing damaged! The guys happy and helpful! Was kept informed by Nigel on progress the whole time ! Have complete confidence in recommending this company for a job very well done!
Excellent service
Excellent service. Nigel was very helpful and ensured that everything on removal day was straightforward and hassle-free. I would recommend Universal Removals without hesitation.
needed to send some family items from…
needed to send some family items from my home in france to my daughter in Australia. The whole experience was extremely professional , fragile items arrived in Sydney on schedule and with no damage. Me are both very impressed with the service from collection to delivery half way round the world!!! the help given with the paperwork was invaluable. many many thanks.lin cargill
serious and professional company
We were very pleased with this company. Nigel has follow up with us all the time about the move. We did not have any issue even with the lockdown time. We will use them again if we need to make any other move back to UK.